Got some good news for those who may have been struggling with this like me.
I posted a question to CraftEdge/Sure Cuts A Lot a few days ago. Yesterday I got an email saying I needed to use Overcut. He/She didn't say where it was located so I pulled down every menu and right clicked on the mat, right clicked on the image and still, nothing. I couldn't find any help any where.
So, I kind of gave up in completing circles and just avoided them for a little bit. This morning, I decided to try again so I can write another review. Imagine my surprise when I clicked on the cut button:
I got this after clicking the button:
Yayyyyy!!! I had seen this before when getting ready to cut, but never paid much attention because there is no help out there explaining how it's used (at least not in my searches). Anyway, here's the good news: If your circles are not cutting all the way around, check the Overcut box (mine was not checked by default). I didn't change the setting and left it at the 0.30 and it cut wonderfully.
Before Overcut was selected:
After the Overcut box was selected:
Hope this helps someone so they don't have to pull their hair out trying to figure out what to do.